Illinois Department of Employment Security – Emergency Handbook
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Appendix B - Workplace Violence Incident Report
Related Sections in the IDES Procedures Manual:
Section 1013, IDES Offices/IETC’s Security/Safety Procedures, of the Procedures Manual.
Section 2009, Reporting Workplace Accidents, Injuries and Illnesses.
Acknowledgments: Portions of the material in this Plan were adapted from the U.S. Office of Personnel
Management’s Responding to Domestic Violence: Where Federal Employees Can Find Help and Dealing with
Workplace Violence: A Guide for Agency Planners (Feb. 1998).
The complete documents are found at http://www.opm.gov/ehs/workplac/index.asp
1. Preventing Workplace Violence
IDES is dedicated to preventing and minimizing workplace violence. Below is a series of steps that IDES has taken
to help prevent workplace violence.
IDES Workplace Safety Coordinator
In order to ensure that the IDES workplace safety policy is effectively implemented, an IDES Workplace Safety
Coordinator has been appointed for the agency. The IDES Workplace Safety Coordinator’s duties include, but are
not limited to:
o recommending and implementing prevention strategies,
o developing and refining IDES workplace violence policies and procedures,
o overseeing the development and presentation of related training,
o coordinating responses to, and the investigation of, reported incidents of violent behavior,
o issuing ban letters,
o acting as liaison to non-IDES entities such as law enforcement agencies and the Governor’s Office of
Executive Inspector General, and
o maintaining records relating to reports of violent behavior.
Education & Training
Violence prevention begins with awareness. All IDES managers, supervisors, and employees are responsible for
understanding and observing the procedures contained within this policy. In addition to this Workplace Violence
Prevention Plan, IDES will provide employees with information, training and guidance to help identify the signs of
workplace violence and to better respond to workplace violence when it occurs.
IDES “Safe Workplace” Posters
Attached is a PDF file for an IDES “Safe Workplace” poster designed to raise awareness of IDES workplace safety
policies. The posters must be displayed in areas that are conspicuously visible to employees, customers, partners and
visitors.
Support Services for IDES Employees
IDES employees are fortunate to have several options if they need help coping with difficult and stressful situations
in their lives. All IDES employees have access through their health care plan to health care providers who can
diagnose and treat behavioral health conditions and related medical problems.
IDES employees who are not covered by the collective bargaining agreement with AFSCME are eligible to
participate in the Employee Assistance Program (EAP) administered by Magellan Behavioral Health. EAP provides
confidential assistance and referral services to employees and eligible dependents. The telephone number for the
Magellan EAP is 866-659-3848 (TDD/TTY: 800-526-0844).
IDES employees who are covered by the collective bargaining agreement with AFSCME are eligible to obtain
confidential assistance and referral services through AFCSME’s Personal Support Program (PSP). The telephone
number for AFSCME’s PSP is 800-647-8776 (TTY: 800-526-0844).
