v Air Repair Volume 12, No. 1 – January 2009
n ARE YOU READY? Cover
n DASHBOARD Cover
n Outreach Seminar Schedule 2-4
n Instructor Biographies 5
n OBD Poster Now Available 6
Beginning February 1st, 2009, monitor rejects will be counted as a fail and will be factored
in when calculating repair effectiveness GRADES for each shop’s standing in the Report
Card. This is how it will work: All fails and monitor readiness rejects after an initial fail
will be used to calculate a shop’s Grade.
Vehicle takes an initial test and fails the test.
Vehicle goes to “Stellar Automotive” for repairs.
If “Stellar Automotive” retests the vehicle but doesn’t set readiness monitors, they
will get a failing mark on their GRADE.
If “Stellar Automotive” retests the vehicle again after setting the required number
of monitors and it passes, then “Stellar Automotive” would receive one passing
GRADE and one failing GRADE for not originally setting readiness monitors.
A shop’s GRADE Details will
reflect this change. There will be
no distinction in your GRADE
Details as to whether it was for
a failed test or a monitor reject.
Reviewing the vehicle on the
“Vehicle Look Up” section of the
Dashboard website will provide this information.
Only a small percentage of vehicles are initially rejected for readiness monitors. We will be
evaluating this information in the coming months to determine if these need to be part
of the calculation of a shop’s Grade. For now, all fails and monitor readiness rejects after
an initial fail will be used to calculate a shop’s Grade. These account for the vast majority
of the monitor readiness issues. Remember to please review the message board “News and
Information” on the Dashboard website for any changes to the testing program.
continued on p. 7
The Dashboard website has been designed with the repair industry in mind. All
the ideas and suggestions were gathered from the industry and put into an easy to
navigate website. The Service Advisor Techniques seminar will focus on the use of
the Dashboard website. It has proven to be one of most important tools a shop can use to
diagnose and repair an emissions problem. continued on p. 6
MONITOR REJECTS WILL SOON COUNT AS A FACTOR WHEN
CALCULATING YOUR REPAIR EFFECTIVENESS GRADE.
Are you ready?
The Dashboard website
is an “essential” tool