Office of the Illinois State Treasurer Request for Proposals Claims Reviewing Services . . .the Unclaimed Property Division March 12, 2006

              Office of the Illinois State Treasurer
Judy Baar Topinka
Request for Proposals
Claims Reviewing Services for the Unclaimed Property
Division
March 12, 2003
1.0 Introduction
The Office of the Illinois State Treasurer (“Treasurer”) recognizes that Illinois
Citizens who are owners of unclaimed property held by the State of Illinois will benefit
by having their property returned to them by the Treasurer. A backlog of claims for this
property that have yet to be reviewed currently exists. The purpose of this Request for
Proposals (“RFP”) is to enter into an agreement with a vendor to provide claims
reviewing services to facilitate the return of unclaimed property.
The Treasurer plans to contract with the vendor to provide these services for a period of
one year.
Upon expiration of this term, the Treasurer, in her discretion, may elect to extend the
relationship for a period of time with terms agreed upon by the parties, consistent with
Procurement Regulations.
1.1 Consulting Service
The chosen Vendor will:
• Have experience in handling matters related to the Illinois Uniform
Disposition of Unclaimed Property Act, and employ staff with excellent oral
and written communication skills and experience in governmental and
customer relations;
• Provide claims reviewing and processing services for the Unclaimed Property
Division, which are designed to increase the efficiency of the Unclaimed
Property Division. Approximately 2,000 individual, heir and corporate owner
claim files will be transferred to Vendor each month for review. Vendor will
be responsible for requesting evidence necessary to approve the claim,
reviewing evidence provided by claimants and approving or denying the claim
at level one (defined as the Treasurer’s first line of approval). The Treasurer