The John W. Maitland
Low Income Home
Energy Assistance Program
Vea folleto en español al reverso
State of Illinois
Rod R. Blagojevich, Governor
Department of Healthcare and Family Services
Barry S. Maram, Director
The Low Income home Energy Assistance
Program (LIHEAP) is designed to assist
eligible households pay for winter energy
services. The amount of payment is deter-mined
by income, household size, fuel
type and geographical location. You do
not have to own your home or pay energy
bills directly to a utility to be eligible.
Reconnection assistance may be avail-able
if your household is disconnected
from an energy source needed for heating
or your fuel supplier has refused to deliver
with the tank containing 25% or less.
Who Is Eligible?
You may be eligible to receive assistance
under the program if your household’s
combined income is at or below 150% of
the federal poverty guideline.
How Do I Apply?
By calling toll free:
1-877-411-9276 to find the local
agency that serves your area!
How Does It Work?
Step One: Application Process.
Call 1-877-411-9276 to find the local
agency in your area.
Contact the agency and tell them you
want to apply for the energy program.
If you are homebound, special accommo-dations
can be made to assist you in apply-ing.
When you apply for assistance,
bring the following with you:
Proof of gross income from all household
members for the 30-day period prior to the
A copy of your current heat and electric
bill if you pay for your energy directly.
Proof of Social Security numbers for all
If a member of your household receives
TANF, you must bring their Medical Eligibil-ity
If you rent, bring proof of your rental
agreement that must state your monthly
Step Two: Notification.
The agency will determine if you are eligible
based on the information you provided.
You will be notified of eligibility status within
30 days and the amount of assistance you
will receive. The agency will notify your en-ergy
provider(s) of your program participa-tion.
Step Three: Payment.
The local agency will make the appropriate
payment to your energy provider(s) on your
behalf or, in some cases, directly to you.
Printed by the Authority of the State of Illinois
Printed on Recycled Paper
(HFS 3943 - 565M - R7/08)